77bbd Privacy Policy

1 Introduction and Scope

77bbd (hereinafter referred to as "we", "our", or "the Platform") operates a reliable and secure online casino and betting platform for players in Bangladesh. We place the highest priority on our users' privacy and have established this Privacy Policy ("Policy") so that you can clearly understand what types of information we collect, how we use it, and what steps we take to protect your information.

This Policy applies to the 77bbd website (77bbd.cam), its mobile version, and all related services. By using our site, you are considered to have agreed to the terms of this Privacy Policy. If you disagree with any part of this Policy, please refrain from using our services.

2 Information We Collect

77bbd collects various types of information in order to provide its services properly. This collection is carried out through two main methods:

2.1 Information Provided Directly by You

When you register on our platform or use our services, the information you provide yourself includes:

• Full name and date of birth
• Email address
• Mobile number
• Residential address
• National ID or passport number (for identity verification)
• Financial information — bKash, Nagad, Rocket or bank account details
• Password (stored in encrypted form)

2.2 Automatically Collected Information

The following information is collected automatically while you browse our site:

• IP address and geographic location (up to country/city level)
• Device type, operating system, and browser version
• Time spent on our site and pages visited
• Referral URL (the site or link you came from)
• Game play history and transaction details
• Information collected through cookies and similar tracking technologies

3 Purpose of Using Information

We use the information collected on the 77bbd platform only for the following legitimate purposes:

3.1 Account Management

• Creating new accounts and verifying identity
• Ensuring secure access to your account
• Saving your preferences and settings
• Sending important notifications related to your account

3.2 Processing Financial Transactions

• Processing deposits and withdrawals via bKash, Nagad, Rocket, or bank transfer
• Preventing fraud and ensuring financial security
• Complying with KYC (Know Your Customer) regulations
• Meeting anti-money laundering obligations

3.3 Service Improvement and Personalization

• Personalizing your gaming experience
• Providing relevant promotions and bonus offers
• Improving platform functionality and usability
• Identifying and resolving technical issues

3.4 Customer Support

• Resolving your complaints and questions
• Improving the quality of 24/7 live chat support
• Conducting satisfaction surveys (with your consent)

4 Data Storage and Security

77bbd applies industry-standard technical and administrative measures to ensure the security of your information.

4.1 Technical Security

• SSL/TLS Encryption: All data transmitted on our site is protected by 256-bit SSL encryption.
• Data Encryption: Stored sensitive information (passwords, financial details) is kept in encrypted format.
• Firewall and Intrusion Detection: Our servers are protected by advanced firewalls and cyber attack detection systems.
• Secure Payment Gateway: All financial transactions are processed through secure payment processing channels.

4.2 Data Retention Period

We retain your information for as long as your account is active or as needed to provide services. Even after account closure, certain information may be retained for a legally specified period as required by law for legal obligations, dispute resolution, or fraud prevention.

4.3 Staff Access

Access to your personal information is restricted to only those staff members who need it for their work. All staff are bound by strict confidentiality agreements.

5 Sharing Information with Third Parties

77bbd does not sell, rent, or transfer your personal information to third parties for commercial purposes. However, certain information may be shared in the following limited circumstances:

• Payment Processors: Information necessary to complete transactions is shared with bKash, Nagad, Rocket, and authorized banks.
• Identity Verification Services: Information necessary to complete the KYC process is shared with authorized identity verification providers.
• Game Providers: The minimum information necessary for game operation is shared with Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft, and other authorized game providers.
• Legal Reasons: Information may be provided in response to a lawful request from a competent authority under the laws of Bangladesh.
• Business Transfer: Information may be transferred in the event of a company merger or acquisition, however the new authority will also be bound to comply with this Policy.

We ensure that all third parties comply with our standards for protecting your information and are bound by the necessary data protection agreements.

6 Cookies and Tracking Technologies

77bbd uses cookies and similar technologies to improve your experience and to operate the platform smoothly.

6.1 Types of Cookies We Use

• Essential Cookies: Required for site operation — maintaining login state, managing security tokens.
• Functional Cookies: For remembering your preferred language, game filters, and other settings.
• Analytics Cookies: For understanding which parts of the site are used most, which helps improve service quality.
• Security Cookies: For detecting and preventing fraud.

6.2 Cookie Controls

You can control or disable cookies from your browser settings. However, disabling essential cookies may disrupt some important site functionality. In particular, login and payment processes may not work correctly.

7 Your Rights

As a 77bbd user, you have the following rights over your own information:

• Access: The right to know what information we have collected about you.
• Correction: The right to request correction of any inaccuracies in your information.
• Deletion: The right to request deletion of your information in certain circumstances (however, some information may be retained as required by legal obligations).
• Objection to Processing: The right to object to the processing of your information for specific purposes.
• Data Portability: The right to receive a copy of your information held by us.
• Withdrawal of Consent: Where information processing is based on consent, the right to withdraw that consent at any time.

To exercise these rights, contact our support team via live chat or email. We will process your request within a reasonable time.

8 Protection of Minors

77bbd strictly does not apply to persons under the age of 21. Our platform is operated for those aged 21 and above only. We do not knowingly collect any personal information from minors.

An age verification process is conducted at the time of registration. If we confirm that a user is under 21 years of age, their account will be closed immediately and the associated information will be deleted.

9 Policy Changes

77bbd reserves the right to update or change this Privacy Policy at any time. In the event of significant changes, we will notify you in the following ways:

• By updating the "Last Updated" date on this page.
• By sending a notification email to registered users.
• Through a notification banner on the site.

If you continue to use our site after changes have been made, you will be considered to have consented to the new policy. If you have any questions about the changes, please contact our support team.

10 Contact

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us in the following ways:

• Email: [email protected]
• Live Chat: 24/7 live chat is available directly on the website.
• Response Time: We generally respond to all information-related requests within 24 to 72 hours.

We place the highest importance on your privacy and our team is always ready to resolve any information-related concerns you have quickly and effectively. Thank you sincerely for your trust and confidence in 77bbd.